🔁 Refund & Cancellation Policy – https://www.thehinduculture.in
At https://www.thehinduculture.in, we truly value your trust 🙏. We make every effort to ensure your experience with us is smooth, satisfying, and fair. Please go through our refund and cancellation policy below 👇
❌ Order Cancellation
🕒 You can cancel your order within 12 hours of placing it by contacting us via WhatsApp or email.
🚚 Once the product is packed or dispatched, cancellation is not possible.
💸 If prepaid, your cancellation refund (if eligible) will be processed within 3–5 working days.
🔁 Refund Policy
We offer refunds only under the following conditions:
📦 Damaged product received
🔄 Wrong item delivered
⏳ Product not delivered even after 15 working days
📸 To initiate a refund:
1️⃣ Take clear photos/videos of the issue
2️⃣ Send them to our WhatsApp or email within 24 hours of receiving the product
If your claim is valid:
💵 Refund will be processed to your original payment method or UPI within 5–7 working days
🔄 Exchange Option
✅ For damaged or wrong items, we may also provide a free replacement depending on product availability.
📦 In some cases, we may ask you to send the item back via courier.
📦 No Refunds Will Be Issued For:
🚫 Items returned without valid reason
🚫 Products used or tampered with
🚫 Delay caused due to incorrect address or unreachable customer
🚫 Orders where COD advanced wasn’t confirmed
📞 Support & Queries
📍 The Hindu Culture
📞 9390735278
📧 support@thehinduculture.in