π Refund & Cancellation Policy β https://www.thehinduculture.in
At https://www.thehinduculture.in, we truly value your trust π. We make every effort to ensure your experience with us is smooth, satisfying, and fair. Please go through our refund and cancellation policy below π
β Order Cancellation
π You can cancel your order within 12 hours of placing it by contacting us via WhatsApp or email.
π Once the product is packed or dispatched, cancellation is not possible.
πΈ If prepaid, your cancellation refund (if eligible) will be processed within 3β5 working days.
π Refund Policy
We offer refunds only under the following conditions:
π¦ Damaged product received
π Wrong item delivered
β³ Product not delivered even after 15 working days
πΈ To initiate a refund:
1οΈβ£ Take clear photos/videos of the issue
2οΈβ£ Send them to our WhatsApp or email within 24 hours of receiving the product
If your claim is valid:
π΅ Refund will be processed to your original payment method or UPI within 5β7 working days
π Exchange Option
β For damaged or wrong items, we may also provide a free replacement depending on product availability.
π¦ In some cases, we may ask you to send the item back via courier.
π¦ No Refunds Will Be Issued For:
π« Items returned without valid reason
π« Products used or tampered with
π« Delay caused due to incorrect address or unreachable customer
π« Orders where COD advanced wasnβt confirmed
π Support & Queries
π The Hindu Culture
π 9390735278
π§ support@thehinduculture.in